SlotsMagic Casino Privacy Policy

At SlotsMagic Casino, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website at slotsmagic.com or use any of our services. We are committed to handling your information responsibly and in full compliance with applicable data protection laws, including the UK GDPR and the Data Protection Act 2018. Please read this document carefully to understand our practices regarding your personal data.

Who We Are

We operate as Skill on Net Ltd, registered in Malta under Reg. No. C50024, with our business address at Level 5, Quantum House, 75 Abate Rigord Street, Ta'Xbiex 1120, Malta. Deposit and withdrawal processing agent services are provided by Skill On Net Limited, UK Registered No. 14264775, Suite A, 4-6 Canfield Place, London NW6 3BT. Our SlotsMagic Casino platform is licensed by the Gambling Commission of Great Britain, account number 39326. Our services are governed by the laws of England, with the courts of England having sole jurisdiction over any disputes. If you have any data protection queries, you can contact our Data Protection Officer directly at dpo@slotsmagic.com.

What Personal Data We Collect

When you register and use our services at SlotsMagic Casino, we may collect the following categories of personal information about you:

Registration and Identity Data

Your full name, date of birth, and gender
Your email address, phone number, and residential address
Username, password, and account preferences
Identity verification documents such as passport or driving licence
Proof of address documents when required for verification

Financial and Transaction Data

Payment method details, including card information and e-wallet data
Deposit and withdrawal history on your account
Records of any bonuses, free spins, or promotions applied to your account
Details of any slotsmagic bonus or promotional code you have redeemed

Technical and Usage Data

Your IP address, browser type, and device identifiers
Login timestamps and session durations
Pages visited, games played, and navigation patterns across our platform
Data collected through our slotsmagic casino app and mobile versions

How We Use Your Personal Data

At SlotsMagic Casino, we use your personal information for a number of legitimate purposes. We process your data to fulfil our contractual obligations to you as a registered player, to comply with our legal and regulatory requirements under our Gambling Commission licence, and to operate our platform safely and fairly. Specifically, we use your data to:

Verify your identity and age in accordance with our legal obligations
Process your deposits and withdrawals through our secure payment systems
Apply and manage your welcome bonus, free spins, and any other promotional offers
Detect and prevent fraud, money laundering, and other unlawful activity
Provide personalised support via our live chat and email channels at support@slotsmagic.com
Monitor responsible gambling activity and enforce self-exclusion tools when requested
Send you relevant account notifications and, where you have consented, marketing communications
Improve the performance and content of our slotsmagic online casino platform

Legal Basis for Processing

We process your personal data only where we have a lawful basis to do so. Our legal bases include: performance of a contract with you as a player; compliance with our legal obligations as a licensed operator; our legitimate interests in operating a secure and responsible gambling environment; and your consent, where we have specifically requested it. You have the right to withdraw consent at any time, and this will not affect the lawfulness of any processing we carried out before that withdrawal.

Cookies and Tracking Technologies

Our SlotsMagic Casino website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and help us understand how you interact with our platform. We use both essential cookies, which are required for the site to function, and optional analytical and marketing cookies. You can manage your cookie preferences through the settings available on our website. Continued use of our slotsmagic casino mobile or desktop platform without changing your settings implies acceptance of our cookie practices.

How We Share Your Data

We do not sell your personal data to third parties. However, we may share your information with trusted partners and service providers where necessary to deliver our services. These include:

Payment processors and financial institutions involved in handling your deposits and withdrawals
Identity verification and fraud prevention service providers
Game software providers such as Evolution, NetEnt, Pragmatic Play, and others who power our platform
Regulatory authorities, including the Gambling Commission of Great Britain, when required by law
Legal and compliance advisors in connection with our obligations under English law

All third parties we work with are required to handle your data in a manner consistent with applicable data protection legislation.

Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by our legal and regulatory obligations. As a licensed operator, we are required to keep certain records for a minimum period following account closure. After this period, we will securely delete or anonymise your data. Please note that an inactive account fee of £5 per month applies after 12 consecutive months of inactivity, and your data will continue to be held during any such period.

Security of Your Information

At SlotsMagic, we implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Your funds are held separately at Barclays Bank at the Gambling Commission's 'medium protection' level. We regularly review our security procedures to ensure your data remains safe when you use our slotsmagic real money casino services or access your account via the slotsmagic casino app.

Your Rights

Under UK data protection law, you have a number of rights in relation to your personal data. At SlotsMagic Casino, we are committed to making it easy for you to exercise these rights:

Right of access – You may request a copy of the personal data we hold about you
Right to rectification – You can ask us to correct inaccurate or incomplete data
Right to erasure – You may request deletion of your data where there is no legitimate reason for us to continue processing it
Right to restriction – You can ask us to limit how we use your data in certain circumstances
Right to data portability – You may request your data in a structured, machine-readable format
Right to object – You can object to our processing of your data where we rely on legitimate interests

To exercise any of these rights, please contact us at dpo@slotsmagic.com. We will respond to your request within the timeframes required by law. If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make significant changes, we will notify you via email or through a notice on our website. We encourage you to review this page periodically to stay informed about how we protect your data. Your continued use of our SlotsMagic Casino services following any update constitutes your acknowledgement of the revised policy. For any questions, please reach out to us at support@slotsmagic.com or contact our Data Protection Officer at dpo@slotsmagic.com.

Content updated: July 24, 2026